Terms & Conditions

1. Acceptance of Terms

By accessing or using the Future Workforce Systems website located at futureworkforcesystems.com (the "Website"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Website.

These Terms apply to all visitors, users, clients, and others who access or use the Website. Your continued use of the Website following any updates to these Terms constitutes your acceptance of those changes.

Future Workforce Systems is operated by FWS Enterprise LLC, an Indiana limited liability company ("FWS," "we," "us," or "our").

2. Description of Services

Future Workforce Systems provides the following services through the Website and through separate service agreements:

AI Governance & Advisory — consulting, diagnostics, committee building, and policy development for organizations
AI Workforce Readiness — training workshops, assessments, and advisory programs for teams and organizations
Leadership & Collaboration — organizational diagnostics (CollabIntel™) and collaboration framework training (CollabCode™)
Speaking & Education — keynote speaking, workshop facilitation, and educational programming
Digital content — blog posts, downloadable resources, quizzes, tools, and frameworks

The Website serves as an informational and marketing resource. Actual consulting, training, and speaking engagements are governed by separate service agreements entered into between FWS and the client.

3. Intellectual Property

All content on the Website — including but not limited to text, graphics, logos, images, frameworks, methodologies, tools, quiz content, blog posts, downloadable documents, and proprietary systems — is the intellectual property of FWS Enterprise LLC and is protected by applicable United States and international copyright, trademark, and intellectual property laws.

3.1 Proprietary Frameworks and Trademarks

The following are proprietary frameworks, methodologies, and trademarks owned by FWS Enterprise LLC:

CollabCode™
CollabIntel™
CollabStyles™
CollabCapacity™
The 3-A Framework (Assess, Anchor, Act)
Broad Spectrum AI Governance Framework
Human-AI Authority Scale
Three Forces Framework
The FWS AI Terms Framework
"From AI-Anxious to AI-Ready™"
"Guardrails to Governance™"
"Ethical AI Lens™"

Use of these names, frameworks, or methodologies without express written consent from FWS Enterprise LLC is strictly prohibited.

3.2 Permitted Use

You may access and view Website content for personal, non-commercial, and informational purposes. You may share links to Website content. You may use quiz tools and free resources for your own personal professional development.

3.3 Prohibited Use

You may not, without express written permission from FWS:

Reproduce, copy, distribute, or republish any Website content in any format
Use FWS frameworks, methodologies, or tools in paid offerings, training programs, or consulting services
Create derivative works based on FWS intellectual property
Remove or alter any copyright, trademark, or proprietary notices
Scrape, crawl, or systematically extract Website content

To inquire about licensing FWS frameworks or tools for commercial use, contact: contact@futureworkforcesystems.com

4. Acceptable Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:

Use the Website in any way that violates applicable local, state, national, or international laws or regulations
Transmit any unsolicited or unauthorized advertising or promotional material
Impersonate any person or entity or misrepresent your affiliation with any person or entity
Attempt to gain unauthorized access to any part of the Website or its related systems
Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website
Introduce viruses, malware, or other harmful code

5. Consulting and Service Engagements

Nothing on this Website constitutes a contract for services, a binding proposal, or a guarantee of availability. Consulting, training, advisory, and speaking engagements are formalized through separate written service agreements.

Fees, scope of work, timelines, deliverables, cancellation terms, and payment schedules are defined in those separate agreements and are not governed by these Terms.

"A binding agreement between FWS and any client is formed only upon (a) execution of a written service agreement signed by both parties, and (b) receipt of any required deposit or initial payment as specified in that agreement. No binding obligation on the part of FWS is created by email correspondence, verbal discussions, proposals, quotes, online form submissions, or any other communication prior to the execution of a signed written agreement. FWS reserves the right to decline any engagement at its sole discretion prior to the formation of a binding agreement."

Section 6. Workshop and Speaking Engagement Terms

All workshop and speaking engagements are governed exclusively by the terms set forth in the individual written service agreement executed for that engagement. Fees, payment schedules, cancellation terms, rescheduling policies, travel and expense reimbursement, deliverables, and all other engagement-specific terms are negotiated and documented on a case-by-case basis in that agreement.

No general or default terms apply to workshop or speaking bookings. The absence of a signed written service agreement means no booking has been confirmed and no obligation exists on the part of either party.

6.1 Booking Confirmation

A workshop or speaking engagement is confirmed only upon (a) execution of a written service agreement signed by both parties, and (b) receipt of any deposit specified in that agreement. Until both conditions are met, all dates, terms, and arrangements remain tentative and non-binding.

6.2 Cancellation, Rescheduling, and Payment

Cancellation, rescheduling, and payment terms — including deposit amounts, payment milestones, refund eligibility, and late cancellation fees — are specified in the written service agreement for each engagement. These terms vary by engagement type, scope, and timeline and are agreed upon at the time of booking.

6.3 Travel and Expenses

Travel, accommodation, and associated expenses are addressed in each individual service agreement. Reimbursement terms, caps, approval requirements, and logistics are negotiated at the time of booking and documented in the written agreement.

6.4 Force Majeure

Neither party shall be held liable for failure or delay in performance of an engagement due to circumstances beyond their reasonable control, including but not limited to illness, injury, natural disaster, acts of government, pandemic, severe weather, transportation disruptions, or other events that make performance impractical or impossible. In such circumstances, FWS and the client will work in good faith to reschedule the engagement. If rescheduling is not possible, FWS will refund any amounts paid for the affected engagement, less any non-recoverable expenses already incurred.

7. Downloadable Content, Tools, and Quizzes

FWS provides downloadable documents, quiz tools, frameworks, and other digital resources on the Website. These resources are provided for personal and professional development use only.

By accessing these resources, you agree that you will not:

Redistribute, resell, or share these resources for commercial purposes
Use these resources as part of a paid training, consulting, or educational offering without a license from FWS
Alter, adapt, or create derivative works from these resources without written permission

Some resources are available as free downloads. Others may require completion of a form or registration. FWS reserves the right to modify, update, or discontinue any resource at any time without notice.

Section 8. Communications and Email Consent

By submitting a form on the Website — including contact forms, inquiry forms, quiz registrations, or newsletter signups — you consent to receiving email communications related to your inquiry, FWS services, relevant content, and professional updates from Holly Hartman and her affiliated organizations.

8.1 Email Senders

Communications may be sent from any of the following email addresses or domains, all of which are operated by or affiliated with Holly Hartman:

contact@futureworkforcesystems.com — Future Workforce Systems
hello@thepop.agency — ThePOP.Agency LLC
holly@thewonetwork.com — The WO Network
holly@collabcode.com — CollabCode™

By submitting a form on this Website, you acknowledge that you may receive communications from any of the above senders. All communications will identify the sending organization and provide an opt-out mechanism.

8.2 Opt-Out and Unsubscribe

You may opt out of marketing communications at any time by:

Clicking the unsubscribe link included in any marketing email
Replying to any email with "unsubscribe" in the subject line
Contacting us directly at contact@futureworkforcesystems.com

Opt-out requests will be honored within 10 business days. Opting out of communications from one sender does not automatically unsubscribe you from communications sent by affiliated senders. To opt out of all communications, please contact contact@futureworkforcesystems.com and specify your request.

8.3 Transactional Communications

Transactional and operational communications related to active service engagements — including booking confirmations, invoices, session materials, and follow-up correspondence — are not subject to marketing opt-out and will continue for the duration of the engagement.

8.4 Data Handling

FWS does not sell, rent, or share your personal contact information with unaffiliated third parties for marketing purposes. Your information may be shared among the affiliated organizations listed in Section 8.1 for the purposes described in this Section. For full details on how we collect, store, and use your information, please review our Privacy Policy at futureworkforcesystems.com/privacy-policy.

9. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, and protect your personal information. Please review our Privacy Policy at: futureworkforcesystems.com/privacy-policy

10. Disclaimers

10.1 Informational Purpose Only

The content on this Website is provided for informational and educational purposes only. Nothing on this Website constitutes legal, financial, regulatory, compliance, or professional advice of any kind. You should consult a qualified professional before making decisions based on any content on this Website.

10.2 No Guarantee of Results

FWS makes no representations or warranties regarding the outcomes of any consulting engagement, training program, or use of any framework or tool. Results vary based on organizational context, implementation, and other factors outside the control of FWS.

10.3 Accuracy of Content

While FWS strives to keep Website content current and accurate, we make no warranty that the content is complete, accurate, or up to date. AI regulations, tools, and best practices evolve rapidly; content may not reflect the most current developments.

10.4 Website Availability

FWS does not warrant that the Website will be available at all times, error-free, or free of viruses or other harmful components. We reserve the right to modify, suspend, or discontinue the Website at any time without notice.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FWS ENTERPRISE LLC, ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:

Your use of or inability to use the Website
Any content on the Website
Any services provided by FWS
Any unauthorized access to or alteration of your transmissions or data

IN NO EVENT SHALL FWS’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO FWS IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

12. Third-Party Links and Services

The Website may contain links to third-party websites, platforms, and services, including but not limited to:

The WO Network (thewonetwork.com)
ThePOP.Agency (thepop.agency)
TidyCal scheduling platform
LinkedIn
External research sources and publications

These links are provided for your convenience and informational purposes only. FWS does not endorse, control, or take responsibility for the content, privacy practices, or accuracy of any third-party website or service. Your use of third-party sites is at your own risk and subject to their respective terms and conditions.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions.

13.2 Informal Resolution — Required First Step

Before initiating any formal dispute resolution proceeding, the party asserting a dispute must first provide written notice to the other party describing the nature of the dispute and the resolution sought. Written notice to FWS must be sent to contact@futureworkforcesystems.com with "Dispute Notice" in the subject line.

Both parties agree to negotiate in good faith for a period of thirty (30) days following receipt of the written notice to attempt to resolve the dispute informally. This informal resolution period is a prerequisite to any further dispute resolution process. Neither party may initiate mediation, arbitration, or litigation until the thirty (30) day informal resolution period has expired without resolution.

13.3 Mediation

If the dispute is not resolved through informal negotiation within the thirty (30) day period, both parties agree to submit the dispute to non-binding mediation before pursuing arbitration or litigation.

Mediation shall be conducted by a mutually agreed-upon neutral mediator. If the parties cannot agree on a mediator within fifteen (15) days of the end of the informal resolution period, either party may request that a mediator be appointed through the American Arbitration Association (AAA) or a comparable mediation service.

The costs of mediation shall be shared equally between the parties unless otherwise agreed. Each party shall bear its own attorneys' fees and costs in connection with mediation.

Mediation is non-binding. Either party may withdraw from mediation at any time and proceed to arbitration as set forth in Section 13.4.

13.4 Binding Arbitration

If the dispute is not resolved through informal negotiation or mediation, the parties agree to resolve the dispute through final and binding arbitration rather than in court, except as provided in Section 13.5.

Arbitration shall be conducted by a single arbitrator in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA), as modified by these Terms. The arbitration shall take place in Floyd County or Clark County, Indiana, or virtually by mutual agreement.

The arbitrator shall have authority to award any remedy available at law or in equity, except that the arbitrator may not award punitive damages in excess of actual damages.

The decision of the arbitrator shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Each party shall bear its own attorneys' fees and costs in arbitration unless the arbitrator determines that a claim or defense was frivolous, in which case the arbitrator may award fees and costs to the prevailing party.

13.5 Exceptions to Arbitration

Notwithstanding Section 13.4, either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction in Floyd County or Clark County, Indiana to protect intellectual property rights, confidential information, or to prevent irreparable harm pending arbitration. Seeking such relief does not waive the right to arbitration for all other claims.

13.6 Class Action Waiver

All disputes shall be resolved on an individual basis. Neither party may bring a claim as a plaintiff or class member in any purported class, collective, or representative proceeding.

13.7 Jurisdiction for Non-Arbitrable Claims

For any claims not subject to arbitration under these Terms, the parties consent to the exclusive jurisdiction of the state and federal courts located in Floyd County or Clark County, Indiana.

14. Changes to These Terms

FWS reserves the right to modify these Terms at any time. When we make material changes, we will update the Effective Date at the top of this document. We may also notify users via email or a notice on the Website.

Your continued use of the Website after any changes to the Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Website.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be made enforceable, it will be severed from these Terms. The remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with the Privacy Policy and any applicable service agreements, constitute the entire agreement between you and FWS regarding the subject matter herein and supersede all prior agreements, representations, or understandings, whether written or oral.

17. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Future Workforce Systems / FWS Enterprise LLC

Email: contact@futureworkforcesystems.com

Website: futureworkforcesystems.com

New Albany, Indiana