1. Introduction

Future Workforce Systems ("FWS," "we," "us," or "our"), operated by FWS Enterprise LLC, is committed to protecting your personal information and being transparent about how we collect, use, and share it.

This Privacy Policy explains our data practices for the Website located at futureworkforcesystems.com and all related forms, tools, quizzes, and services accessible through the Website. It also describes how data may be shared with affiliated organizations operated by Holly Hartman.

By using the Website or submitting any form, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website or submit your information.

 

2. Who We Are

This Privacy Policy covers data collected and processed by:

 

Entity

Role

FWS Enterprise LLC

Primary data controller — futureworkforcesystems.com

ThePOP.Agency LLC

Affiliated marketing agency — thepop.agency

The WO Network

Affiliated nonprofit organization — thewonetwork.com

CollabCode™

Affiliated training framework and brand

 

All entities above are operated by or affiliated with Holly Hartman. Data collected through the FWS Website may be shared among these affiliated organizations as described in Section 6 of this Policy.

Primary contact for privacy matters: contact@futureworkforcesystems.com

 

3. Information We Collect

3.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Submit a contact or inquiry form — name, email address, phone number, company name, job title, and message content

• Complete a quiz or assessment — name, email address, and quiz responses

• Sign up for our newsletter or email list — name and email address

• Book a call or session through TidyCal — name, email address, and scheduling preferences

• Engage with us for services — additional professional and organizational information as needed

3.2 Information Collected Automatically

When you visit the Website, certain information is collected automatically through Wix and any analytics tools in use, which may include:

• IP address and approximate geographic location

• Browser type and version

• Device type and operating system

• Pages visited and time spent on each page

• Referring website or source

• Date and time of your visit

This information is collected through cookies and similar tracking technologies. See Section 9 for our Cookie Policy.

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3.3 Information from Third-Party Platforms

We may receive information about you through the following third-party platforms when you interact with them in connection with FWS services:

• TidyCal — name, email, and scheduling information when you book a call

• Zoom — name, email, and meeting information when you join a video session; Zoom AI Notetaker may transcribe sessions

• Google — name and email through Google Calendar invitations and Gmail correspondence

• Flodesk — email engagement data (opens, clicks) when you receive marketing emails

• Payment processors — transaction information through Square, PayPal, Stripe, Zelle, Venmo, Relay, and Republic Bank when you make a payment

4. How We Use Your Information

We use the information we collect for the following purposes:

4.1 To Respond to Inquiries and Provide Services

• Respond to contact and inquiry form submissions

• Schedule and conduct calls, sessions, and engagements

• Deliver consulting, training, and speaking services

• Send service-related communications and materials

4.2 To Send Marketing Communications

• Send newsletters, updates, and content from FWS and affiliated organizations

• Notify you of new services, programs, blog posts, and resources

• Invite you to events, webinars, and speaking engagements

You may opt out of marketing communications at any time. See Section 7 for opt-out instructions.

4.3 To Process Payments

• Process fees for consulting, training, and speaking engagements

• Send invoices and payment confirmations

• Maintain financial records as required by law

4.4 To Improve the Website and Services

• Analyze Website traffic and usage patterns

• Improve Website content, design, and user experience

• Understand which services and content are most relevant to our audience

4.5 To Comply with Legal Obligations

• Maintain records required by applicable law

• Respond to legal requests, court orders, or regulatory inquiries

• Protect the rights, property, and safety of FWS, its clients, and the public

 

5. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent — when you submit a form, sign up for emails, or agree to communications

• Contract — when processing is necessary to perform a service agreement with you

• Legitimate interests — for Website analytics, service improvement, and business communications

• Legal obligation — when required by applicable law

6. How We Share Your Information

6.1 Affiliated Organizations

As described in Section 2, your information may be shared among FWS Enterprise LLC and its affiliated organizations — ThePOP.Agency LLC, The WO Network, and CollabCode™ — for the purposes described in this Policy, including sending communications from those organizations as disclosed in our Terms and Conditions.

6.2 Service Providers and Technology Platforms

We share your information with the following third-party platforms that help us operate our business. Each platform has its own privacy policy governing their handling of your data:

 

Platform

Purpose

Wix

Website hosting, forms, and analytics

Flodesk

Email marketing and newsletter delivery

TidyCal

Appointment scheduling

Zoom

Video conferencing and session delivery

Google (Gmail, Calendar)

Email and calendar management

Square

Payment processing

PayPal

Payment processing

Stripe

Payment processing

Zelle

Payment processing

Venmo

Payment processing

Relay / Republic Bank

Business banking and payments

 

6.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of FWS, its clients, or the public.

6.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Website if such a transfer occurs.

6.5 What We Do Not Do

FWS does not sell, rent, or lease your personal information to unaffiliated third parties for their marketing purposes.

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7. Your Privacy Choices and Rights

7.1 Opt Out of Marketing Emails

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email

• Replying to any email with “unsubscribe” in the subject line

• Emailing contact@futureworkforcesystems.com with your opt-out request

Opt-out requests will be honored within 10 business days. Note that opting out of one sender does not automatically unsubscribe you from affiliated senders. To opt out of all communications, please specify this in your request.

Transactional emails related to active service engagements are not subject to marketing opt-out.

7.2 Access, Correction, and Deletion

You may request access to, correction of, or deletion of your personal information by contacting us at contact@futureworkforcesystems.com. We will respond to your request within 30 days.

Please note that we may be required to retain certain information for legal, financial, or contractual reasons even after you request deletion.

7.3 Do Not Track

Some browsers transmit Do Not Track signals. Our Website does not currently respond to Do Not Track signals. We will update this Policy if our practices change.

7.4 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. FWS does not sell personal information. To exercise your CCPA rights, contact us at contact@futureworkforcesystems.com.

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8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. General retention guidelines:

• Contact and inquiry form submissions — retained for 3 years or the duration of the business relationship, whichever is longer

• Client service records — retained for 7 years for tax and legal compliance purposes

• Email marketing lists — retained until you opt out or request deletion

• Payment and financial records — retained for 7 years as required by law

• Website analytics data — retained per the data retention settings of the applicable platform (Wix, Google Analytics)

• Quiz and assessment responses — retained for 2 years unless you request earlier deletion

 

9. Cookies and Tracking Technologies

The Website uses cookies and similar tracking technologies to enhance your experience and collect analytics data. Cookies are small text files stored on your device when you visit a website.

9.1 Types of Cookies We Use

• Essential cookies — required for the Website to function properly (session management, form submissions)

• Analytics cookies — used to understand how visitors use the Website (pages visited, time on site, traffic sources)

• Marketing cookies — used to track the effectiveness of marketing campaigns (may include pixels from advertising platforms)

9.2 Managing Cookies

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the Website. Most browsers allow you to refuse cookies or delete existing cookies through their settings menus.

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10. Data Security

FWS takes reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:

• Using reputable, security-certified third-party platforms for data storage and processing

• Limiting access to personal information to authorized personnel only

• Using encrypted connections (HTTPS) for data transmission through the Website

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

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11. Children's Privacy

The Website is not directed to children under the age of 13. FWS does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete that information promptly.

If you believe we have collected information from a child under 13, please contact us at contact@futureworkforcesystems.com.

 

12. Third-Party Websites and Links

The Website may contain links to third-party websites, including The WO Network, ThePOP.Agency, TidyCal, LinkedIn, and other external resources. This Privacy Policy applies only to the FWS Website. We are not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

13. Use of Artificial Intelligence Tools

FWS uses artificial intelligence tools in the delivery of some services and internal operations, which may involve the processing of personal information. Current AI tools in use include:

• Zoom AI Notetaker — may transcribe video sessions. Participants will be notified before any session where AI transcription is active and will have the opportunity to opt out.

• Generative AI tools (e.g., ChatGPT, Claude) — used for content development and research. FWS does not input client personal information into generative AI tools without explicit consent.

As an AI governance consultancy, FWS is committed to responsible AI use. We apply our own Ethical AI Lens to our internal AI practices and will update this section as our AI tool usage evolves.

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14. Changes to This Privacy Policy

FWS reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the Effective Date at the top of this document and, where appropriate, notify you by email or through a notice on the Website.

Your continued use of the Website after any changes to this Policy constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.

 

15. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

 

Future Workforce Systems / FWS Enterprise LLC

Privacy Contact: Holly Hartman

Email: contact@futureworkforcesystems.com

Website: futureworkforcesystems.com

Mailing Address: New Albany, Indiana

 

We will respond to all privacy-related inquiries within 30 days.